A Step-by-Step Guide to Cancelling Your Airtable Subscription

Maybe finance wants to consolidate licenses, or you are shifting a workspace to another platform. Either way, cancelling an Airtable subscription should be deliberate so you do not strand automations or lose audit trails. Work through the checklist below before you click the Cancel plan button.

1. Confirm why you are cancelling

• Sunsetting the product: Capture the decision record—ticket ID, approval date, and stakeholders—to reference later.
• Vendor consolidation: Note which new system replaces Airtable and what integrations will move.
• Temporary downgrade: Sometimes the goal is simply to fall back to the free plan; document the date you intend to re-upgrade.

2. Inventory everything that will be affected

1. Visit Workspace settings → Plans & Billing to see which workspaces carry paid seats.
2. Export the Workspace Collaborators list for each paid workspace so you can message impacted teammates.
3. Open Automations inside every base and screenshot the active recipes plus their connected services.
4. Review Sync sources, Interfaces, and Extensions—all of them inherit plan limits and may stop functioning after cancellation.

3. Back up data and configurations

• CSV exports: Store final copies of every mission-critical table in version-controlled storage (Drive, S3, etc.).
• Schema documentation: Use Airtable’s built-in “Base schema” extension or screenshot the fields so rebuilds are easier elsewhere.
• API keys and scripts: If any custom scripts reference Airtable tokens, rotate or revoke them and note replacements in your password manager.

4. Downgrade safely

1. Remove unneeded collaborators first to avoid over-paying during the final billing cycle.
2. If you plan to reuse Airtable later, switch to the Free plan rather than deleting the workspace outright.
3. Navigate to Account → Billing (owner only) and click Change plan. Choose Cancel plan and follow the confirmation prompts.
4. Capture confirmation emails from Airtable Billing; attach them to the finance ticket.

5. Communicate the change

• Send a shutdown notice to the workspace channel including the cancellation date, where to find backups, and who owns the replacement system.
• Update internal runbooks so future teammates know Airtable is no longer the system of record.
• Remind automation owners to archive any Airtable-specific Zaps, Make scenarios, or scripts so they do not fail noisily after access disappears.

6. Post-cancellation housekeeping

• Monitor access logs for a week to ensure no integrations are still attempting to authenticate.
• Update SaaS inventory tools (Vendr, Zylo, spreadsheet) with the cancellation date and estimated savings.
• Schedule a retrospective if Airtable played a large role. Capture lessons learned before context fades.

Intentional cancellation gives your team clean documentation, satisfied auditors, and zero surprises when the next billing cycle arrives.